CanadaCANADA

Knowledgebase Articles

Setup: Hardware

Can I connect mono mini to stereo mini?

What wireless microphone setups work with SlingStudio?

Can two SlingStudio units operate simultaneously on the same Wi-Fi network?

Learning the Features

What is SlingStudio?

How many video sources does SlingStudio support?

What are program output and preview?

What devices and accessories are available to use with SlingStudio?

What is the function of the SlingStudio USB-C Expander?

Why do I need a SlingStudio CameraLink device?

SlingStudio Quick Start Guides

How can I determine the remaining hours of recording?

What is Quad View?

What comes in the SlingStudio box?

Glossary of Video Terms

SlingStudio software utilities help you use Adobe Premiere or Apple Final Cut Pro X with your SlingStudio projects

How do I apply a lower-third to a project?

iPad Console: How do I apply a split screen to a project?

iPad Console: How do I apply overlay text to a project?

How do I apply a video transition to a project?

Using the Internet while an iPad, Mac, or smartphone is connected to a SlingStudio hub: Not recommended

What is the Quad-view video option for?

SlingStudio LED behavior

iPad Console: Creating your first SlingStudio project files, step-by-step

How can I tell how much storage space/time I have left?

How can I tell when the SlingStudio Battery is running low?

Using the Audio Mixer feature in SlingStudio Console for iPad

SlingStudio Frequently Asked Questions

What is AFV and when should I use it?

SlingStudio Capture app features

How video sources are mapped to recordings when exporting to Apple Final Cut Pro or Adobe Premiere

CameraLink LED behavior

Preview video seems to display in lower quality

iPad Console: Importing graphic images to your video production

How to reduce an image's pixel size before importing it into SlingStudio

How do I join SlingStudio video recording files?

Video quality elements in SlingStudio

Dissolve and wipe transitions don't work with graphics

Fade to black and setting transition timings

Insert a logo, bug, or watermark in your video production

SlingStudio Console app Hotspot Quality indicator: What is it telling you?

SlingStudio, Apple Final Cut Pro X, and 4K/HQ video

SlingStudio, Adobe Premiere Pro CC, and 4K/HQ video

iPad Console: Using video clips with your SlingStudio project

Using content from a computer or video file with your SlingStudio project

Using the SlingStudio Console Preview-to-Program swap feature

iPad Console: Using the Instant Replay feature

Mac Console: Keyboard shortcuts

Mac Console: What do the red yellow, and green window control buttons do?

Mac Console: Importing graphic images to your video production

Mac Console: How do I apply overlay text to a project?

Using the Audio Mixer feature in SlingStudio Console for Mac

Mac Console: Using the Audio Line-In Delay feature

Mac Console: How do I apply a split screen to a project?

Mac Console: Using video clips with your SlingStudio project

Mac Console: Using the Instant Replay feature

iPad Console: Using the Highlights and Tagging feature

Mac Console: Using the Highlights and Tagging feature

iPad Console: Using the Custom Scoreboard feature

Mac Console: Using the Custom Scoreboard feature

Getting started with the SlingStudio Console for iPad chroma-key feature

Getting started with the SlingStudio Console for Mac chroma-key feature

Using the SlingStudio Console for iPad Auto-Switch feature

Using the SlingStudio Console for Mac Auto-Switch feature

Motion graphics video and the SlingStudio Console chroma-key feature

Setting up a green screen for chroma-keying

iPad Console: Using the Coach and Referee Review feature

iPad Console: Saving project settings as defaults for new projects

iPad Console: Connecting to WPA-Enterprise/WPA2-Enterprise networks

Mac Console: Using the Coach and Referee Review feature

Mac Console: Saving project settings as defaults for new projects

Mac Console: Connecting to WPA-Enterprise/WPA2-Enterprise networks

iPad Console: Using the Live Broadcasting Quality Indicator

Mac Console: Using the Live Broadcasting Quality Indicator

Renaming a video source

Facebook Error 8 or Error 200

Troubleshooting

The Capture app crashes, or just won't launch. What do I do?

Resetting the SlingStudio hub

How do I reset my CameraLink?

The SlingStudio device won't power up

I can't connect to my SlingStudio

I forgot the password for my SlingStudio Wi-Fi hotspot. What do I do?

The SlingStudio Wi-Fi hotspot doesn't appear to be available

The HDMI out port doesn't seem to be working. What can I do?

Why am I not getting better video quality with my SlingStudio?

Ethernet doesn't work with the SlingStudio USB-C Expander product

iPad Console: Troubleshooting connecting your SlingStudio to the Internet for live video streaming

The Console app won't launch. What can I do?

Resolving firmware update issues

I can't get SlingStudio to recognize my USB storage device. What can I do?

My HDMI camera goes blank after a while. Why is that?

Troubleshooting problems with the SlingStudio hub

My HDMI camera doesn't output audio when I use it with SlingStudio

iPad Console: Troubleshooting live broadcasting to YouTube

Apple Final Cut Pro can add "black frames"

Color from HDMI camera isn't correct

Troubleshooting: Connecting a CameraLink to a SlingStudio hotspot

I can't remove a video source from the Console app

Gaps between clips/sequences with Adobe Premiere or Apple Final Cut Pro

Changing hotspot name can prevent CameraLink devices from connecting

Imported graphics cannot be larger than 1920x1080 pixels in size

SlingStudio CameraLink won't perform a firmware update with a low battery

Console app is stuck in "Connecting" state while pairing a CameraLink

Lost screen effects when opening a project created in an older version of the Console app

Why can't I save my project?

Video quality with Apple iPhone 8, iPhone 8 Plus, and iPhone X models

SlingStudio Capture app for iOS records video in portrait orientation

How do I handle a return/refund for a SlingStudio product?

Mac Console: Can't connect to SlingStudio hotspot if password was changed during configuration

HDCP devices like Chromecast and FireTV won't work as SlingStudio sources

Troubleshooting downloading/installing SlingStudio apps

No audio heard from line-in audio input when video sources are not also connected

If you're seeing the message "Peer contact fetch error"

Restream.io keyframe interval error

SlingStudio Console upload bandwidth test fails when enabling live broadcasting with a Mac

iPad Console: Troubleshooting live broadcasting to Vimeo

Mac Console: Troubleshooting live broadcasting to Vimeo

Save Project as Default feature can sometimes affect audio settings

Some iPhone models display a green screen with the SlingStudio Capture app

Coach Review feature freezes in Mac Console with the Pro60 production mode

Save Project as Default feature stops working after a SlingStudio hub is reset

Importing Adobe Premiere Pro CC and Apple Final Cut Pro files: Known issues